Privacy Policy
Last updated: 31 August 2026
This policy explains what personal data akin collects, why we collect it, who we share it with, and the choices you have. It applies to the akin mobile app and the akin website.
akin is operated by KINSPACE WELLNESS PRIVATE LIMITED, Mumbai, India. If you have any question about this policy or your data, write to us at hello@meetakin.com.
1. Information We Collect
Account and contact information
Your name, email address and phone number when you create an account, and any other contact details you choose to add to your profile. If you sign in with Google or with Apple, we receive your name and email address from that provider. If you use Sign in with Apple's Hide My Email, we only ever receive the relay address.
Profile and content you create
Your profile photo, bio, interests, onboarding quiz answers, invite code, and any other content you submit — including reports you file about other members.
Location
Precise location, collected only when you open the People Nearby feature and only if you grant location permission. It is used to show you members and events near you. We do not track your location in the background, and we do not use location for advertising.
Device and technical information
A device identifier and push notification token so we can send you booking confirmations and event reminders, plus basic technical details such as app version and operating system.
Bookings and payments
The events you book, ticket type and booking history. Payments are processed by PhonePe. Card, UPI and bank details are entered directly with PhonePe and are never seen or stored by akin — we only receive a transaction reference and its status.
Diagnostics
Crash reports and basic stability data, used only to fix bugs. This is not linked to your identity.
We do not collect health data, contacts, browsing history, or any special-category data. We do not use advertising identifiers (IDFA) and there are no advertising SDKs in the app.
2. How We Use Your Information
- To create and secure your account, and to verify you via one-time passcode
- To operate the invite-only community and review membership requests
- To show you events, take bookings and issue tickets
- To show you members and events near you, when you opt in to location
- To send transactional notifications such as booking confirmations and reminders
- To keep the community safe — reviewing reports, moderating content and removing members who break our rules
- To fix crashes and improve reliability
- To meet our legal, tax and accounting obligations
We do not sell your personal data, we do not share it with data brokers, and we do not use it for third-party advertising or cross-app tracking.
3. Permissions You Control
akin asks for device permissions only at the moment a feature needs them, never at launch. You can change or withdraw any of them at any time in your device settings.
| Permission | Why we ask | If you decline |
|---|---|---|
| Location | To show members and events near you | People Nearby is unavailable; everything else works normally |
| Photo library | To let you choose a profile picture | You can use akin without a profile photo |
| Notifications | Booking confirmations and event reminders | You will not receive reminders; bookings still work |
4. Who We Share Data With
We share personal data only with service providers who help us run akin, and only as far as they need it to perform their service. They are bound by confidentiality obligations and may not use your data for their own purposes.
| Provider | Purpose |
|---|---|
| Google — Sign in with Google | Account sign-in |
| Apple — Sign in with Apple | Account sign-in |
| PhonePe | Payment processing for paid events |
| Message Central | Delivering one-time passcodes by SMS |
| Hostinger | Delivering one-time passcodes and notices by email |
| Expo | Push notification delivery, app updates and crash diagnostics |
| Neon | Database hosting |
| Apple Maps | Rendering maps in the app |
We may also disclose data where we are legally required to, or where it is necessary to investigate a safety issue, prevent fraud, or establish or defend a legal claim.
Information other members can see
Your profile — name, photo, bio and interests — is visible to other approved akin members. If you opt in to People Nearby, other members in your area can see that you are nearby along with your profile. Your email address, phone number and exact coordinates are never shown to other members.
5. Where Your Data Is Stored
Your data is stored on servers operated by our hosting providers and may be processed outside India, including in countries whose data protection laws differ from your own. Wherever it is processed, we apply the protections described in this policy and require our providers to do the same.
6. How Long We Keep It
- While your account is active: we keep your account, profile and booking data for as long as you use akin.
- When you delete your account: your profile, photo, bookings, quiz answers, notifications, device tokens and login credentials are permanently deleted straight away.
- Payment and transaction records are retained in anonymised form — detached from your name, email and phone number — because we are required to keep financial records for tax and accounting purposes.
- Moderation records relating to reports and safety decisions may be retained for as long as needed to keep the community safe and to comply with our legal obligations.
7. Your Rights and Choices
You can, at any time:
- Access and correct your information — edit your profile in the app, or email us for a copy of your data
- Delete your account — in the app under Profile › Settings › Delete Account, or from meetakin.com/account/delete without installing the app
- Withdraw permissions — turn off location, photos or notifications in your device settings
- Object or complain — contact us, or your local data protection authority
If your account is the organiser of one or more events, it cannot be deleted automatically, because doing so would cancel other members' confirmed bookings. Email hello@meetakin.com and we will transfer those events and then remove your account.
We respond to requests within 30 days. We will never charge you for exercising these rights or treat you differently for doing so.
8. Security
All traffic between the app and our servers is encrypted in transit using HTTPS/TLS. Login tokens are held in the device's secure storage — the iOS Keychain or the Android Keystore. Access to production data is restricted to the small number of people who need it. No system is perfectly secure, but we take these safeguards seriously and review them regularly.
9. Children
akin is intended for adults. You must be at least 18 years old to create an account. We do not knowingly collect personal data from anyone under 18. If you believe a minor has created an account, contact us at hello@meetakin.com and we will remove it.
10. Cookies
Our website uses only the cookies needed to make the site work. We do not use advertising or cross-site tracking cookies. You can manage cookies through your browser settings. The mobile app does not use cookies for tracking.
11. Changes to This Policy
If we make a material change to this policy we will update the date at the top of this page and, where the change significantly affects you, notify you in the app or by email before it takes effect.
12. Contact Us
KINSPACE WELLNESS PRIVATE LIMITED
Mumbai, Maharashtra, India
hello@meetakin.com